ExMedz Inc. (hereinafter “the Company”) recognizes the importance of the personal information entrusted to us by our stakeholders, and considers its protection to be fundamental to our business activities and one of our most important management priorities.

To provide safe, secure, and trustworthy services, we have established the following basic policy, which is communicated to and observed by all employees.

1. Basic Policy

  1. The Company complies with the Act on the Protection of Personal Information and all other related laws, regulations, and norms. We have also established internal rules for the protection of personal information (hereinafter “Company Rules”), which we implement, maintain, and continuously improve.
  2. The Company establishes a management framework for personal information protection, communicates the Company Rules to officers and employees, and works to ensure thorough compliance.
  3. The Company handles personal information only within the scope of the purposes of use clearly indicated to customers. The Company will not disclose or provide personal information received from customers to third parties, except with the customer's consent or where there is a legitimate reason.
  4. The Company keeps personal information accurate and up to date, works to prevent unauthorized access to, and leakage, loss, or damage of personal information, and continuously implements improvements to information security.
  5. The Company responds sincerely and promptly to inquiries and requests for disclosure of personal information from customers.

2. Purposes of Use of Personal Information

When the Company receives personal information from customers, it clearly indicates the purposes of use in advance and uses the information only within that scope. If it becomes necessary to use personal information beyond the scope indicated in advance, we will notify the customer and obtain their consent before doing so. The purposes of use of personal information held by the Company are as follows:

  1. Personal information about customers
    • Business negotiations and meetings with customers
    • Shipping of products, documents, and other materials
    • Sending information about services, events, and the like
    • Providing customer support and maintenance
    • Responding to inquiries and consultations
    • Providing various membership services
    • Service development, questionnaire surveys, monitoring programs, and the like
    • Performance of contracts
  2. Personal information about job applicants
    • Providing recruitment information and communications to applicants (including internships)
    • Managing the Company's recruitment operations

3. Appropriate Acquisition of Personal Information

The Company acquires personal information by lawful and fair means.

4. Provision of Personal Information

  1. The Company will not disclose or provide customers' personal information to third parties except in the following cases:
    1. With the customer's consent
    2. When required by law
    3. When necessary to protect a person's life, body, or property, and it is difficult to obtain the customer's consent
    4. When entrusting the handling of personal information within the scope necessary to achieve the purposes of use
    5. When business is succeeded due to merger, company split, business transfer, or other reasons
  2. Notwithstanding item (1) above, when it is deemed appropriate for one of the Company's affiliates or agents to respond to a customer regarding service provision or inquiries, the Company may provide the customer's address, name, telephone number, and similar details to that affiliate or agent. In such cases, the customer may request that the Company stop providing personal information to the affiliate or agent.

5. Inquiries about Personal Information

For inquiries regarding disclosure, correction, or deletion of your personal information, please contact us through our contact channels.

6. Other Matters

1. Access logs
This site may collect access log information to provide better services. Please note that access logs are not collected for the purpose of identifying individual customers.
2. Cookies
This site uses cookies on some pages to make your experience more convenient. Cookies and IP address information alone cannot identify specific individuals, so we do not regard them as personal information. You can refuse cookies through your browser settings.